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But is it, though? According to a recent investigation from Forbes, six current and former employees of TikTok and its parent company, ByteDance, claim that this is not the whole story – and there are documents and communications that help to prove this allegation. These sources have revealed to the world an internal action known as “heating”, practiced by staff at TikTok and ByteDance. This information has caused a stir because it has never been publicly disclosed before – at least until now. Quite the contrary, TikTok has always proudly positioned its For You Page as solely built by machine learning.
Ok, but, what does this “heating” practice mean, and why has it caused so much fuss lately? If you asked yourself these questions, stay with us! . So, what is this “heating” feature? “Heating” is nothing more than an internal button (literally) that allow France Telegram Number Data teDance’s staff to pick specific videos to go viral. You read it right: there’s a way to manually boost videos’ reach using this “heating” button, and only internal people have access to it. “The heating feature refers to boosting videos into the For You feed through operation intervention to achieve a certain number of video views”, explains one of the internal TikTok documents reviewed by Forbes, called the MINT Heating Playbook.
https://lh7-us.googleusercontent.com/OH61s6db0FD1vxQiVAxANM5UDOpNinZfoxQr3pmA-cp-bcw7K8zXfQR6oiiCpbm94EM22N8kQEupvvyJnc5TjLSV_TCzurxIrDJOfmocUb6yKRVcYKTMCbNf5TrqAOsQ1B9_p9jUWhVt4hp92O3gmDM
Still according to this document, “the total video views of heated videos account for a large portion of the daily total video views, around 1-2%, which can have a significant impact on overall core metrics”. This means that for every 100 videos watched per user, 1 or 2 were manually selected using the heating button. And the tricky part is you can’t tell which ones. And what’s the main concern behind the “heating” button? With this information coming to light – and with TikTok itself confirming its veracity, it’s no wonder people (including brands, creators, and influencers) have started to question TikTok’s impartiality, and the whole “personalized feed built by algorithm” speech has lost its strength.
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